evidence are usually held by the companies themselves. 139 Thus, given the particularly
disadvantageous conditions in which discriminatory incidents tend to occur, it is
reasonable that the complainant is required to prove only what he/she is able to
substantiate. This translates into the obligation of the complainant to provide evidence,
and not only the simple assertion of the existence of discrimination, since it must be
reflected in a set of facts from which a presumption or appearance of discrimination can
be inferred. 140 Consequently, once the victim has presented a prima facie case in which
differentiated and discriminatory treatment by a company is proven and such treatment
is based on a category protected by Article 1(1) of the American Convention, the burden
of proof shifts to the perpetrator - in this case, the company - which must demonstrate
that it did not make such a distinction or that, if applicable, there was an objective and
reasonable justification for this difference in treatment.
110. The foregoing is in complete harmony with Peruvian law at the time of the facts, 141
as well as with international standards on the matter. The United Nations Committee on
the Elimination of Racial Discrimination, for example, has also required that national
courts reverse the burden of proof in cases of discrimination by third parties. For
example, in the case of Grigore Zapescu v. Republic of Moldova, the Committee
considered a case of racial discrimination brought before the national courts of the State
against a private company, where it determined that, once “prima facie evidence of
discrimination” has been established, “the burden of proof regarding the discriminatory
intent of the defendant company fell disproportionately on [the plaintiff].” 142 Moreover,
Cf. Committee on Economic, Social and Cultural Rights. General Comment No. 24 on State obligations
in the context of business activities under the International Covenant on Economic, Social and Cultural Rights,
E/C.12/GC/24, August 10, 2017, para. 45.
140
In this regard, the expert witness Laura Otero stated that the reversal of the burden of proof is
probably the most important aspect in cases of discrimination, due to the “difficulty faced by victims in proving
discrimination, not only because they do not have direct evidence, but also because discrimination may be an
internal motive in the person who discriminates or the entity that establishes the discriminatory treatment.”
Cf. Expert opinion of Laura Otero Norza rendered at the public hearing held on August 24, 2022 during the
Court’s 150th Regular Session.
141
At the time of the events of this case, Legislative Decree No.716, Consumer Protection Law, was in
force. Compiled as a single text under Supreme Decree 006-2009-ITINCI, Article 7(b), enacted on November
7, 1991, stated the following:
Suppliers may not discriminate in any way with respect to customers seeking their products and
services offered in premises open to the public. It is prohibited to select customers, exclude
people or carry out other similar practices, except for reasons of security of the establishment
or the tranquility of its customers or other objective and justified reasons. The burden of proof
as to the existence of unequal treatment lies with the consumer concerned or, as the case may
be, with the person representing him in the proceedings or with the administration when it acts
ex officio. It is up to the supplier of the goods or services to prove the existence of an objective
and justified cause. If the supplier proves the existence of an objective and justified cause, it is
up to the party alleging such fact to prove that it is in fact a pretext or a simulation to engage
in discriminatory practices. For all these purposes, the use of indicia and other evidentiary
substitutes will be valid. [emphasis added]
142
Cf. Committee on the Elimination of Racial Discrimination, Grigore Zapescu v. Republic of Moldova,
Communication no. 60/2016, CERD/C/103/D/60/2016. Decision of May 31, 2021, paras. 5(3) and 8(1)0.
139
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