no certainty” that discriminatory treatment had actually taken place. 174 This view was
endorsed by the Supreme Court, which also ruled that the evidence was not sufficient
because it was “partial” and did not provide “certainty of the facts that took place.” 175
116. This Court emphasizes that, in a context where prejudice and historical and
structural discrimination against LGBTIQ+ persons still prevails, administrative bodies
and the courts must be especially careful when dismissing or disregarding testimony, as
this practice could be contrary to the American Convention. In no case may testimony
be undervalued solely on the basis of a person’s sexual orientation, gender identity or
gender expression.
117. Thus, as illustrated by Mr. Olivera at the public hearing before this Court, the
decisions of the administrative and judicial authorities imposed a standard of proof
whereby “the only thing that could prove the discrimination, or could have proven it,
was a video of the exact moment in which the acts occurred,” 176 which is clearly a difficult
standard of proof to achieve and is disproportionate. In view of this, the Court considers
that, although its task is not to determine the factual circumstances of what took place
on August 11, 2004, at the Santa Isabel supermarket during the encounter between Mr.
Olivera, his partner and employees of said supermarket, the response of the national
authorities to a complaint where there were indications of discriminatory treatment by a
company, based on the sexual orientation of Mr. Olivera and his partner, implied the
imposition of an evidentiary requirement contrary to the standards mentioned above
(paras. 104 and 109). This constituted a failure to comply with the obligation to conduct
the necessary oversight in order to eliminate possible discriminatory practices and
attitudes against the LGBTIQ+ community.
B.4.2 Alleged use of discriminatory stereotypes regarding sexual orientation
and gender expression in the administrative proceedings
118. With regard to the response of the national authorities in the administrative
process, and beyond the considerations already made on the standard of proof applied
in the domestic proceedings as a whole, the Court observes that, in its decision of August
31, 2005, the CPC analyzed for the first time the complaint filed by Mr. Olivera,
questioning whether it was “justified to demand greater restraint from same-sex
couples” in their affectionate behavior, especially when carried out in the presence of
children, as occurred in the present case. 177 This approach reflects, ab initio, an unequal
treatment when it comes to understanding the amorous conduct expressed by same-sex
couples versus heterosexual couples. In this regard, the American Convention – viewed
in the light of international standards on private companies and human rights– obliges
States to require private companies to treat LGBTIQ+ persons on a strictly equal footing
174
Cf. Superior Court of Justice of Lima, Second Specialized Chamber in Contentious-Administrative
Matters, Decision No. 14, of June 10, 2008 (evidence file, folio 69).
175
Cf. Supreme Court of Justice, Permanent Civil Chamber, Decision No. 2145-2009, of June 14, 2010,
(evidence file, folio 76).
176
Cf. Statement of Crissthian Manuel Olivera Fuentes rendered at the public hearing held on August 24,
2022, during the Court’s 150th Regular Session.
177
Cf. Consumer Protection Commission (CPC) of the National Institute for the Defense of Competition
and Protection of Intellectual Property (INDECOPI), Decision of August 31, 2005 (evidence file, folio 1876).
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